General Terms and Conditions (Version 09-2020)
§ 1 Contractual partner
These terms and conditions contain the terms and conditions that apply exclusively between you and us, "Die-Greisslerin" - Marianne Varga, 1160 Vienna, Friedmanngasse 1b Top 11. We are your contractual partner.
§ 2 Conclusion of contract
The presentation of the products in the online shop does not constitute a legally binding offer, but a non-binding online catalogue. By clicking the "Complete purchase" button, you place a binding order for the goods contained in the shopping basket. The confirmation of receipt of the order follows immediately after the order has been sent and does not yet constitute acceptance of the contract. We can accept your order by sending an order confirmation by e-mail or by delivering the goods within two days.
§ 3 Delivery time - Delay
If we do not have the ordered goods in stock - for example due to high demand - we will notify you immediately about the delay caused by the reorder. If our delay in delivery is not based on an intentional or grossly negligent breach of contract by "Die-Greisslerin" - Marianne Varga - including intent or gross negligence of its representatives or agents - the liability for damages of "Die-Greisslerin" - Marianne Varga due to delay in delivery is limited to the foreseeable, typically occurring damage.
§ 4 Liability for defects
Insofar as there is a defect in the purchased item, we are entitled, at your choice, to subsequent performance in the form of rectification of the defect or delivery of a new item free of defects. However, we are entitled to refuse the type of subsequent performance chosen by you if this is only possible at disproportionate cost. We are obliged to bear all expenses necessary for the purpose of subsequent performance, in particular transport, travel, labour and material costs, insofar as these are not increased by the fact that the purchased item has been taken to a place other than the place of performance. If the supplementary performance fails, you are entitled, at your discretion, to demand withdrawal or reduction.
"The-Greisslerin" - Marianne Varga is liable according to the statutory provisions, if you claim damages based on intent or gross negligence of the "Greisslerin" - Marianne Varga, - including intent or gross negligence of its representatives or agents. As far as we are not accused of intentional breach of contract, the liability for damages of "The-Greisslerin" - Marianne Varga is limited to the foreseeable, typically occurring damage. "Die-Greisslerin" - Marianne Varga is liable according to the statutory provisions, provided that she culpably violates an essential contractual obligation; in this case, however, the liability is limited to the foreseeable, typically occurring damage. "Die-Greisslerin" - Marianne Varga is also liable under the mandatory statutory provisions of the Product Liability Act. As far as "Die-Greisslerin" - Marianne Varga is not liable according to the above sentences, her liability due to a defect of the purchased item is excluded.
§ 5 Terms of payment and shipping costs
Your order will be delivered without minimum order value, free of shipping costs from a purchase value of € 50.00 within Austria. Germany and the rest of the EU on request.
§ 5.1 Terms of payment for deliveries to Austrian delivery addresses
Payment for the goods can be made by credit card (Visa, Mastercard, American Express), SEPA direct debit, EPS instant bank transfer or PayPal. Shipping costs are not included in the sales price and will be charged.
§ 5.2 Terms of payment for deliveries to non-Austrian delivery addresses
The purchase price is due upon dispatch of the goods and invoice.
Payment of the goods can be made by credit card (Visa, Mastercard, American Express), SEPA direct debit, EPS instant transfer or PayPal. Shipping costs are not included in the sales price and will be charged.
§ 5.3 Treatment of vouchers
Please note that vouchers may be subject to time and/or quantity restrictions. We will clearly point out any such restrictions in the voucher accompanying text.
Vouchers issued by us will not be paid out in cash or transferred. Even in the case of an order for which a voucher was credited to the purchase price and for which one or all items were returned, the customer has no claim to cash payment or transfer of the corresponding voucher value.
§ 6 Retention of title
The goods remain our property until payment has been made in full. If you are in default of payment, we may grant you a reasonable grace period. After unsuccessful expiry of the grace period, we are entitled to withdraw from the contract and to reclaim the goods.
§ 7 Cancellation policy, voluntary return guarantee and assumption of costs for return shipment
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last goods.
To exercise your right of withdrawal, you must inform us ("Die-Greisslerin" - Marianne Varga, A-1160 Vienna, Friedmanngasse 1b Top 11) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter or e-mail sent by post). In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.
Consequences of revocation
If you withdraw from this contract, we must repay you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.
§ 8 Final provisions
Austrian law shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods. Mandatory provisions of the state in which you have your habitual residence remain unaffected.
If you do not have a general place of jurisdiction in Austria or if you move your place of residence abroad after conclusion of the contract or if your place of residence is not known at the time of filing an action, the place of jurisdiction for all disputes shall be the registered office of our company in Vienna.